1. Information I Collect
When you use Veteran Medical Opinions (VMO), I collect: contact information (name, email, phone, mailing address via the Free Case Review form or checkout); medical and service records you provide voluntarily to support your opinion (STRs, VA decisions, civilian records); payment information processed entirely through Stripe (I do not store card details on my servers); and website analytics (anonymized usage data via Google Analytics).
2. How I Use Your Information
Your information is used solely to prepare your medical opinion (nexus letter, DBQ, TDIU, A&A), communicate with you about your case, process payments and deliver completed documents, and improve the website experience (anonymized analytics).
3. HIPAA-Safe Practices
While not formally a HIPAA-covered entity for independent medical opinion services, I voluntarily apply HIPAA-safe safeguards throughout the practice: I transmit records via encrypted upload or email, store them in BAA-covered Google Workspace on access-controlled systems, retain them only as long as necessary for service delivery and legal compliance, and destroy them by secure deletion when no longer needed.
4. Information Sharing
I do not sell, rent, or trade your personal information. Information may be shared only with service providers (Stripe for payment; email/hosting under confidentiality agreements), where required by law, or with your explicit consent.
5. Cookies and Tracking
This website uses cookies for essential site functionality (cart, checkout), anonymized analytics (Google Analytics), and marketing measurement (e.g. Google Ads conversion tracking). You can disable cookies through your browser settings; some features may be limited.
6. Your Rights
You have the right to request a copy of the information I have on file about you, request correction of inaccurate information, request deletion of your records (subject to legal retention requirements), and opt out of marketing communications at any time. To exercise these rights, email
dprotaziuk@veteranmedicalopinions.com.
7. Data Security
I use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure. If a data security incident occurs that affects your information, I will notify you and applicable authorities as required by law.
8. Children's Privacy
This service is intended for adults (18+). I do not knowingly collect information from children under 18.
9. Changes to This Policy
This policy may be updated periodically. Material changes will be communicated via email or prominent notice on the website. Continued use after updates indicates acceptance.
10. Contact
