Independent Medical Opinions for VA Disability Claims • Not Affiliated with the U.S. Department of Veterans Affairs
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Privacy Policy

Effective Date: February 14, 2026

Veteran Medical Opinions LLC (“we,” “us,” “our,” or “Company”) operates veteranmedicalopinions.com (the “Site”) and provides independent, record-based medical opinion services, including nexus letters, Disability Benefits Questionnaires (DBQs), TDIU evaluations, and Aid & Attendance assessments (collectively, the “Services”).

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, submit records for review, or use our Services. By using the Site or Services, you agree to the practices described in this Policy.

1. Information We Collect

We collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number (if provided)
  • Mailing address
  • Any other contact details submitted via intake forms, email, or payment processes

Medical and Service-Related Records

You may voluntarily submit medical and service records for review, including:

  • VA claims documents
  • Service treatment records
  • Medical history and diagnoses
  • Treatment notes
  • Other supporting records

These materials may contain protected health information (PHI).

Payment Information

Payments are processed securely through Stripe.
We do not store full credit card numbers.

Automatically Collected Data

We may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and usage data
  • Cookies and analytics data (e.g., Google Analytics)

2. How We Use Your Information

We use your information solely to:

  • Provide requested Services and prepare record-based medical opinions
  • Review submitted records
  • Process payments and send confirmations
  • Communicate regarding your request
  • Operate, maintain, and improve the Site
  • Comply with legal obligations
  • Protect our rights and prevent fraud

We do not use your information for unrelated marketing or sell your data.

3. How We Share Your Information

We do not sell personal information or PHI. We may share information only:

  • With service providers (e.g., Stripe, secure hosting, email providers) under confidentiality obligations
  • When required by law, court order, or lawful government request
  • To protect the safety, rights, or property of our Company or users

Any sharing is limited to the minimum necessary.

4. HIPAA & Medical Information

Veteran Medical Opinions provides record-based medical opinion services and does not provide treatment or establish a provider-patient relationship through the Site alone.

While submitted records may contain protected health information, website interactions alone may not constitute a HIPAA-covered transaction. We implement reasonable safeguards to protect submitted information.

5. Security of Your Information

We implement reasonable administrative and technical safeguards, including:

  • Secure intake tools
  • Encrypted payment processing via Stripe
  • Access limited to authorized personnel
  • Secure handling of submitted records

However, no internet transmission is 100% secure.

6. Data Retention

We retain information only as long as necessary to:

  • Provide Services
  • Maintain business and legal records
  • Comply with applicable laws

Medical records are typically retained for up to 7 years after service completion unless a longer period is required by law.

7. Your Rights and Choices

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion (subject to legal retention requirements)

To make a request, email: provider@veteranmedicalopinions.com

We do not respond to browser “Do Not Track” signals at this time.

8. Children’s Privacy

Our Services are not intended for individuals under 18.
We do not knowingly collect information from minors.

9. International Users

Our Site is hosted in the United States. If accessed from outside the U.S., your information may be transferred and processed in the U.S.

10. VA Non-Affiliation

Veteran Medical Opinions LLC is a private company and is not affiliated with the U.S. Department of Veterans Affairs (VA). The VA makes all final determinations regarding benefits.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date. Continued use of the Site constitutes acceptance of changes.

12. Contact Information

Veteran Medical Opinions LLC
332 S Michigan Ave
Suite 121 #5349
Chicago, IL 60604
United States

Email: provider@veteranmedicalopinions.com